Patterson Honda

Another great experience purchasing from Patterson. Stran was very helpful to talk with my husband and me by phone and work out most of the details as we are from Oklahoma. It was great! I absolutely love my new Honda Pilot! Thank you Stran and Joey for your help that day. From service with Brian to the whole buying experience….unbeatable. Larry & Shelly Sallee 💫

At first I was really happy with the service department. We just moved into the area and I needed help getting my front license plate fitted. They were very pleasant and offered to do it for me. I decided to get an oil change while I was there as they advertised their price as one of the lowest in the area. After the oil change (which was higher priced than on the sign) they told me I needed several things done to the car. Three of which I had just done before I moved. The one thing I did do was get my rear brakes replaced as they said they urgently needed replacing. I feel like I was being hard-sold into doing things to the car that didn't need done, but I took the brakes very seriously and scheduled the change. Well, ever since they changed out my brakes, they squeak. It is really annoying. I will not be going back to them for any routine service. I don't want to feel like I am being up-sold on every little item.

The folks at Patterson were all very friendly and easy to work with. I dealt with Chris Cornman (Internet sales mgr) first via email then phone. He started with 6% off sticker price and then met my price at 12% off without any hassle. I'm sure they still made plenty of $$, but I was satisfied. Rob Agu (in-house sales rep) met us at the door and took us on a test drive, helped us with paperwork and prepped us for financing. Rob was really good at explaining all the features of the vehicle as well. The GM, Steve Duran also dropped by to thank us and was really a down-to-earth guy.Then it was on to financing, which is always the challenging part of buying a car. Chase Crawford was our man and of course he had to do his part to make the company more money by trying to persuade us to more dealer-friendly banks, add-in extended warranties to my monthly payment, GAP protection, etc. I know, it's part of the process. He was actually fun to work with as his sense of humor was quite interesting! He did take off the ever-infamous hidden "theft deterrent" window etching charge that has been around forever and I appreciate his integrity for that. All-in-all I felt like I got a "good" deal and Patterson I'm sure did too. Would I buy from them again and have my care serviced there? Without a doubt ... yes! Good friendly folks that are much easier to work with then the metroplex, big-city wheeler & dealers!